Viovo understands a service provider’s need for reliable and flexible technical support resources. Such resources are essential to maintaining systems and providing continued high quality services to clients. To fulfill this need, Viovo offers its customers a range of technical support options starting from pay-per-use to 24/7 contracts.
We have a designated team of qualified engineers that addresses technical needs of our customers as they arise.
Our technical support services include but are not limited to the following:
• Addressing all technical and operational issues arising in your networks.
• Providing assistance in managing the configuration of your PBXs and other hardware.
• Addressing and providing technical liaisons with partner carrier(s) and managing configuration changes to ensure interoperability between carriers to limit your downtime.
obtain a complete and detailed list of our technical support services, please e-mail sales at firstname.lastname@example.org.